Making a Phone Call
XX Company.Can I help you?
A: ABC Company.Can I help you?
This is XX of XX company.
A: Hello,this is Sophie of P&G.
B: Yes,how may I help you?
May I speak to XX?
A: May I speak to Ms.Austin?
B: Sorry,shes at lunch.
leave a message
A: He isnt here now,would you like to leave a message?
B: Please tell hI'm to give me a call.
take a message
A: The manager is at the meeting,can I take a message?
B: Please tell hI'm Tom called.
Who shall I say is calling?
=May I have your name?
A: Who shall I say is calling?
B: James Henry,from London.
get the phone
A: I'm busy now.Can someone get the phone?
B: OK.I got it!
A: Could you put hI'm on?
B: One moment,please.
put sb. through
A: Would you put me through?
B: OK,Ill get you the person in charge.
hang on =hold on
A: Hang on please.Ive asked hI'm to receive the call.
B: Sure,thank you.
He is on the phone.
=He is on the other line.
A: May I speak to Mr.Ding?
B: He is on the phone now.
call back later
A: I'm in the middle of something.Could you call back later?
B: No problem,Ill call you this afternoon.
call me back
A: Could you have her call me back please?
B: OK,Ill let her know.
A: Extension 8096,please.
B: One moment while I connect you.
hang up the phone =get off the phone
A: Tell hI'm to come tomorrow.
B: He has just hung up the phone.
A: There is a telephone conference you need to attend this afternoon.
B: I got it,thanks!
make/place an international call
A: Id like to make an international call.
B: Whats the number?
A: I need to make a collect call.
B: Just one second,I will connect you.
Its your wife calling.
=Your wife is on the phone.
A: Its your wife calling.
B: Please tell her Ill be right with her.
There is a call for you.
=You have a call.
A: Mr.Smith,there is a call for you.
B: Thank you.Ill take it here.
call for help/assistance
A: It seems we should call for help.
B: Yes,tell them to hurry.
Just a moment. =Hold on,please.
A: Hello,thank you for calling Mail Company.This is Adam speaking,how may I help you?
B: Hello,I would like to speak to your manager of human resources,please.
A: Just a moment,Ill check to see if she is at her desk.May I tell her who is calling?
B: This is Catherine from Pingan Insurance.I'm calling in regards to our meeting next Monday.
get hold of sb.= get in touch with sb.
A:Hello,Bill, Daisy speaking.What can I do for you?
B: Hello,Miss Daisy.So glad to get hold of you.
I have an unexpected department meeting next Monday.
Is there any possibility we can move our appointment for that day to Thursday?
I'm calling to confirm/check again.
A: Hello.This is Emma.Who is calling please?
B: This is Adam of Mail Company.
I'm calling to confirm whether you are still available for the reception held by our company next Monday.
I'm calling to…
A: Good afternoon,Mr.Joseph.This is Amy of Mail Company.
I'm calling to see if its possible for you to meet me sometime tomorrow.
B: Ok,would it be convenient for you to come in at 10 a.m.?
I didnt quite catch that.