1. Own it. 承认错误
While many of us would prefer to forget our mistakes, initially you need to acknowledge to your supervisor and everyone involved that you're accepting responsibility for what went wrong. Advises career strategist Daisy Swan, "If you see something has gone awry, be sure to be proactive. Talk to the people you report to, and with, and be upfront with what happened."
Jason Seiden, author of "How to Self-Destruct: Making the Least of What's Left of Your Career," agrees that mistake-makers must act quickly. He says, "Own it the right way: Call your boss, take ownership, tell her what you are about to do, and then call her boss. Acknowledge the mistake, tell your boss's boss you didn't want her to find out second hand, or from an end-of-week report, but you wanted her to know from the horse's mouth at the first possible moment."
2. Apologize … once。真诚的道一次歉
Depending on your error and your position, you'll likely have to express remorse to others at your organization. Says Seiden, "There is a school of thought that says, 'Never apologize,' but I'm not of that school." If you act contrite in the right way (that is, seriously and sincerely)， you'll only have to do so once. After apologizing, he urges professionals, "Face forward and never look back — and never let anyone else drag you backwards, either!"根据所犯的错误和你的职位，你需要在公司让别人知道你的自责。Seiden说："有个思想流派说'永远不要道歉'，但是我不是那派的。"如果你马上认真而诚恳的道歉，你道歉一次就够了。他建议道歉后，你应该专业的去解决这个问题。勇敢的面对，不要停止不前，并且不要让别人拖了你后腿。
3. Reflect for the future。反思未来
In closing the loop after a mistake, take some time to reflect on the big picture. Aside from the nuts and bolts of your mistake, consider the circumstances that surrounded it, such as stress or even apathy。
Swan, founder of Daisy Swan & Associates, reveals, "This is a big period of questioning for so many people with regard to their work. While a lot of people are telling themselves to be grateful to have a job, they're also pondering what they're doing with their lives and evaluating if the work they are doing is right for them."
4. Learn from the past。从错误中学习
Solicit advice from your boss and trusted associates to help you analyze what went wrong and how you might've avoided the error entirely. Seiden states, "Put together a plan to make sure such a mistake won't occur again, and meet with your boss and your boss's boss to review it." They'll appreciate that you're putting safeguards in place that can help the entire organization. Be sure that you focus on your own performance and responsibilities so as to avoid blaming or burdening others。
5.Take the heat。坦然的接受后果
You may get teased by from coworkers for a long time to come. Accept gentle ribbing with a wink and a smile. However, don't take blatant abuse from someone who can't get past what happened. Notes Seiden, who blogs about professional development at jasonseiden.com, "If you get teased, spar, extinguish it with a one-time apology, or find a new place to work. If all you do is accept the teasing, you will get bumped to the bottom of the food chain and that will make you totally ineffective. Get yourself back to fighting shape as quickly as possible."