Good listening skills make workers more productive. The ability to listen carefully will allow you to:
*better understand assignments and what is expected of you;可以更好地把握工作职责，明确自己要达成的目的；*build rapport with co-workers, bosses, and clients;更容易与同事、老板及顾客相处；*work better in a team-based environment;更易于融入团队工作环境；*resolve problems with customers, co-workers, and bosses;能与顾客、同事、老板一同解决问题；*find underlying meanings in what others say.
How to Listen Well怎么样聆听The following tips will help you listen well. Doing these things will also demonstrate to the speaker that you are paying attention.
*maintain eye contact;维持眼神接触；*don’t interrupt the speaker;不要打断他们；*sit still;坐着不要乱动；*nod your head;不时地址点头；*lean toward the speaker;身子向他们微倾；*repeat instructions and ask appropriate questions when the speaker has finished.
A good listener knows that being attentive to what the speaker doesn’t say is as important as being attentive to what he does say. Look for non-verbal cues such as facial expressions and posture to get the full gist of what the speaker is telling you.
Barriers to Listening听人说话时常遇见的障碍Beware of the following things that may get in the way of listening.
*bias or prejudice;感情倾向，或是对某些事物的偏见；*language differences or accents;语言不通或者说话人讲方言；*noise;附近有噪音；*worry, fear, or anger; and lack of attention span.
Listening Starts Early尽快开始练听力If you have children you know what it’s like to feel like you’re talking to a wall. Kids have an uncanny ability to appear to be listening to you while actually paying no attention at all. While this is something that may pass with age it is important to help children develop good listening skills early. They will do better in school and you will keep your sanity. As the SCANS report points out, good listening skills will prepare children to eventually succeed in the workforce.